Shoppers of all kinds, we live in an age where we can voice our opinions anytime we are mistreated by a business.
And actually be heard.
Online review sites arm us with an incredibly loud and far-reaching megaphone to voice our displeasure when we feel wronged. Whether a company intentionally takes advantage of someone or simply wasn’t on their “A-Game” on a particular day, the prominence of review websites like Trip Advisor, Yelp!, and Angie’s List make it open season on companies good and bad. [Read more…]